Announcing RoundHouse – Managed support for your host

I’m very happy today to announce a new community service available for Rails shops: RoundHouse – Server Management and Support.

RoundHouse is a cooperative solution for getting managed servers and system administration for your Rails stack, no matter what host you use.  We’re gathering a pool of specialists that you can call upon to get the help you need.  Whether that’s emergency support when you’re having server problems, regular day-to-day duties, or assistance in configuring a particularly difficult piece of software.

This is a service that provides freelancers, development shops, and companies alike an opportunity to focus on their product instead of on their hosting.  For developers this means freeing up more time to code.  For those running a website it means reliable service from a great group of experts.  For everyone it means having someone available whenever you need it.

Obviously this is a new offering and system administration (much like your hosting provider) must be utterly reliable.  So we’re beginning to establish a base set of clients to try out our service for free.  This gives us the chance to get established, continue to develop a solid organizational structure, and to expand our brand.  For our customers, it means you’re going to excellent sysadmin support at no charge while you learn about all the great things we can offer (and then hopefully recommend us to all your friends!).  So if you’ve been needing help setting up or running your Rails app, please contact us to get started.

We’re also looking to add additional members to our team as we continue to grow.  If you have expertise in system administration, elements of the Rails stack, or are just a great DevOp, please e-mail us at jobs@roundhousesupport.com and we can talk more!

Finally, please feel free to read my expanded rationale for how this service fits into the Rails ecosystem.

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3 comments on “Announcing RoundHouse – Managed support for your host

  1. […] someone else takes care of the system administration long-term:  RoundHouse Support.  Please read my public release announcement and then come check us […]

  2. […] someone else takes care of the system administration long-term:  RoundHouse Support.  Please read my public release announcement and then come check us out! Possibly related posts: (automatically generated)Heroku, the Rails app. […]

  3. Jim Gay says:

    Great idea. Good luck!

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